Read Terms and Conditions

Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering any Services from this App.

By ordering any Services from this App, by phone, or by our mobile applications you agree to be bound by these Terms and Conditions.

Section 1: Introduction

We are GVN SOFTECH PRIVATE LIMITED, a company incorporated under the Companies Act, hereby rendering services under the Service mark “BRINGS”, a brand of a Micro Logistics service wherein we provide logistics support for local business needs. We also provide all kind of pick and delivery services within city for individual customers.

Section 2: Definitions

"Agreement" is a reference to these Terms and Conditions, the Privacy Policy, any order form and payment instructions provided to you.

"Privacy Policy" means the policy displayed on our Website which details how we collect and store your personal data.

"You", "your" and "yours" are references to you the person accessing this Website and ordering any Services from the Website or from any other channel provided by BRINGS.

"We", "us", "our", and "BRINGS" are references to the Company.

"Service" or "Services" is a reference to any service which we may supply and which you may request via our Website.

"Website" is a reference to our Website www.brings.co.in and www.brings.app or our mobile applications on which we offer our Services.

Section 3: Ordering

Any contract for the rendering of the services from this Website is between you and BRINGS. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.

Your availing of Services from this Website implies that you are acting as principal only and not as agent for another party when receiving the Services.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

Any order that you place with us is subject to delivery capacity and acceptance by us. When you place your order online, we will notify you through any means of communication to confirm that we have received it. This confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to process your order. Once we have sent the confirmation we will check availability and delivery capacity.

If the delivery capacity is available we will accept the contract and confirm it. If the details of the order are correct, the contract for the Services will be confirmed through any means of communication.

The confirmation message will specify delivery details including the estimated delivery time specified and confirm the price of the Services ordered.

If there is no delivery capacity, we will also let you know through email or any other means of communication.

Our supporting hours are from 10 A.M to 5 P.M from Monday to Sunday.

Our services are open from 8 A.M to 11 P.M from Monday to Sunday.

Section 4: Prices and Payment

All prices listed on the Website are correct at the time of publication and have been input accordingly; while we give great care to keep them up to date, the final prices may vary from time to time based on the effort taken to provide service. We also reserve the right to alter the Services available for sale on the Website.

All prices for delivery by BRINGS or a third party provider assigned by BRINGS listed on the Website are correct at the time of publication, however, we reserve the right to alter these in the future.

The total price for Services ordered, including delivery charges and other charges, will be informed once your order is confirmed. Full payment must be made once the order is confirmed and the order will be delivered upon successful payment only. To ensure that online payment is secure, we provide a third party authorized secure payment gateway where your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.

Section 5: Delivery

Delivery periods quoted at the time of ordering are imprecise and may vary. Consignments will be delivered to the address designated by you at the time of ordering. All the consignments are transported in the specified time as agreed by the BRINGS team and the customer.

If delivery is done by the delivery partners, it is their sole responsibility to provide service in a timely manner.

Section 7: Linked Sites

There may be a number of links on our Website to third party Websites which we believe may be of interest to you. We do not represent the quality of the Goods or Services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party Websites or the Services or Goods that they may provide to you.

Section 8: Complaints

We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to complaints@brings.app.

Section 9: Limitation of Liability

Great care has been taken to ensure that the information available on this Website is correct and error free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

We disclaim any and all liability to you for the rendering of Services to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Services. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you, howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.

We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.

We shall not be held liable for any failure or delay in performing Services where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.

If we have contracted to provide identical or similar order to more than one Customer and are prevented from fully meeting our obligations to you by reason of an Event of Force Majeure, we may decide at our absolute discretion which orders we will fill and to what extent.

We do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or services purchased from us.

We have taken all reasonable steps and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

In the event BRINGS has a reasonable belief that there exists an abuse of vouchers and/or discount codes or in suspected instances of fraud, BRINGS may cause the customer to be blocked immediately and reserves the right to refuse future service. Additionally, should there exist an abuse of vouchers or discount codes, BRINGS reserves the right to seek compensation from any and all violators.

Offers are subject to BRINGS's discretion and may be withdrawn at any time and without notice.

Section 10: General

We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to complaints@brings.app.

All prices are in Indian Rupees. GST is included where indicated.

We may subcontract any part or parts of the Services that we provide to you from time to time and we may assign or notate any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.

We may alter or vary the Terms and Conditions at any time without notice to you.

Payment must be made at the time of ordering the Services from us.

Do not use or launch any automated system or program in connection with our website or its online ordering functionality.

Do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website with respect to their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.

The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.

If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.

These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the laws of India. The parties hereto submit to the exclusive jurisdiction of the courts in Hyderabad, India. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.

Section 11: Prohibited Items

We have listed some of the items which are prohibited to be delivered.

Explosives,Flammables(aerosol paints,butane gas,lighter refills),Weapons,Smuggled Goods,Drugs,Gold Ornaments,Cash,Mobile Phones,Laptops,Firearms and ammunition

Refrigerated gas(such as filled aualung cylinders,liquid nitrogen),Flammable liuids(Paints,thinners,solvents)

Organic peroxides (such as resins),poisons,Infective substances (such as viruses,bacterias)

Radio active materials(such as radium)

Corrosive materials(such as acids,alkali,mercury,thermometers)

Magnetic substances, oxidizing materials(such as bleaches)

Weapons such as antique firearms, swords, knives and similar items provided that such items may be allowed as checked baggage at our absolute discretion for very special reasons.